SARAL5 TECH VENTURES PRIVATE LIMITED (“SARAL5 TECH”, “we”, “our”, or “us”) is committed to protecting the privacy of every individual who visits, interacts with, or makes a purchase through https://www.saral5techventures.com (the “Website”). We recognize the importance of safeguarding personal information and maintaining transparency regarding how data is collected, used, and protected. This Privacy Policy explains our practices concerning the handling of information obtained through our online shopping platform dedicated to women’s wear.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
Information We Collect
When you engage with SARAL5 TECH VENTURES PRIVATE LIMITED through our Website, we may collect personal information that you voluntarily provide. This typically includes your name, contact number, email address, billing and shipping addresses, account credentials, purchase history, and any information you share when contacting customer support or submitting inquiries. Such information is necessary to ensure accurate order processing, efficient delivery, and responsive customer service.
In addition to the data you provide directly, certain technical information is automatically collected when you browse the Website. This may include your Internet Protocol address, browser type, device characteristics, operating system, navigation behaviour, and approximate geographic location. This information is primarily used to maintain the security of our platform, analyze user engagement, improve website functionality, and enhance the overall shopping experience.
Purpose and Use of Information
SARAL5 TECH VENTURES PRIVATE LIMITED uses collected information to operate effectively and provide a seamless customer journey. Personal data enables us to confirm transactions, arrange shipping, process payments securely, and communicate important updates such as order confirmations or delivery notifications.
Your information also helps us refine our product offerings, optimize website performance, and better understand customer preferences so that we may continue improving our services. Where permitted by applicable law, we may use your contact details to inform you about new arrivals, promotional campaigns, exclusive offers, or other marketing communications that may be relevant to your interests. You retain full control over such communications and may opt out at any time.
We do not sell, rent, or commercially trade your personal information to third parties.
Payment Security
All financial transactions conducted on saral5techventures.com are processed through reputable third-party payment gateways that employ advanced encryption technologies and adhere to recognized security standards. SARAL5 TECH VENTURES PRIVATE LIMITED does not store or retain sensitive payment credentials such as credit card numbers, CVV details, UPI authentication data, or banking passwords. Payment service providers handle such confidential information independently to ensure a secure transaction environment.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance usability and personalize your browsing experience. These technologies allow us to remember user preferences, maintain shopping cart sessions, and better understand how visitors interact with our platform. The insights derived from such tools enable us to improve navigation, accelerate page loading speeds, and deliver content that is more relevant to customer interests.
You may adjust your browser settings to decline cookies; however, doing so may limit certain functionalities of the Website.
Sharing and Disclosure of Information
SARAL5 TECH VENTURES PRIVATE LIMITED may share personal information with trusted service providers who support essential business operations such as logistics, payment processing, cloud hosting, technology infrastructure, analytics, and customer communication. These partners are authorized to use the information only for specified purposes and are expected to maintain strict confidentiality standards.
We may also disclose information when required to comply with legal obligations, respond to lawful requests from public authorities, enforce our contractual rights, prevent fraudulent activity, or protect the safety and security of the Company, our customers, or others.
Data Security Practices
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, or alteration. Security measures are periodically reviewed and updated to align with evolving industry standards.
While we strive to protect your data, it is important to recognize that no method of electronic transmission or storage can be guaranteed to be completely secure. Users are encouraged to take appropriate precautions when sharing information online.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, maintain transaction records, and resolve disputes if they arise. Once the retention period is no longer justified, the data is securely deleted or anonymized to prevent unauthorized use.
Children’s Privacy
The Website is intended for individuals aged 18 years and above, and SARAL5 TECH VENTURES PRIVATE LIMITED does not knowingly collect personal information from children under this age threshold. If we become aware that such data has been inadvertently collected, we will promptly delete it from our records. Parents or guardians who believe that a minor has provided personal information are encouraged to contact us immediately.
Your Privacy Rights
Subject to applicable data protection laws, you may have the right to request access to the personal information we hold about you, seek corrections to inaccurate data, request deletion where legally permissible, or withdraw consent for marketing communications. We are committed to responding to legitimate requests within a reasonable timeframe and in accordance with applicable regulations.
International Data Transfers
Users accessing the Website from outside India acknowledge that their information may be transferred to and processed in jurisdictions where our service providers maintain infrastructure. By continuing to use the Website, you consent to such transfers in compliance with applicable data protection requirements.
Updates to This Privacy Policy
SARAL5 TECH VENTURES PRIVATE LIMITED reserves the right to update or modify this Privacy Policy periodically to reflect changes in operational practices, technological advancements, or legal requirements. Continued use of the Website following such updates constitutes acceptance of the revised Policy.
Grievance Redressal
SARAL5 TECH VENTURES PRIVATE LIMITED has established a formal mechanism to address privacy-related concerns in a fair and timely manner. If you have questions regarding this Privacy Policy, believe that your personal information has been handled improperly, or wish to exercise your data rights, you may contact our designated Grievance Officer using the details below:
Grievance Officer: SURAJ GUPTA
Email: support@saral5techventures.com
We will acknowledge your grievance upon receipt and endeavor to resolve the matter within 30 days. If you remain dissatisfied with our response, you may seek recourse through the appropriate regulatory authorities in accordance with applicable laws.
